CUSTOMER SERVICE

The challenge to manage a balance between a multiple demand and our demands to maintain the quality levels of their products have been assumed by Macrisney with efficiency thanks to the work of their team in different areas: The pharmaceutical area, the department of sales, the department of logistic, the central warehouse, the department of invoicing and the department of distribution coordinated by the respective managements.

Besides to count on a fleet of monitored distribution, we have implamented a fast system of zoning distribution for our clients of the departments of Ica, Lima, Cusco, Arequipa, Trujillo, etc and this one measurement has allowed to shorten the logistic cycle, determining a greater opportunity for faster time of delivery.

With the purpose of lowering costs and offering a diversified service, Macrisney corporation has initiated an aggressive quantitative growth in the listing of the products that it distributes and it includes/understands:

• More than 1.300 presentations of medicine brand of the main laboratories.
• The prestigious line elaborated by Colombian laboratory ANGLIAN PHARMA.
• The line of national medicines: ARPHAM, NATIONAL FARMACEUTICA and DUBONP.
• The line of natural products made by the laboratory: CODEPLAM.
• The line of medical equipment MEDICAL.

In spite of the variations of a highly competitive market, the commercial strategies of their specialists and with the hand of the financial management have guaranteed, in time and cost, a qualified and diversified product for the pharmaceutical establishments our receivers and with an outstanding position for the company in the pharmaceutical sector.

The continuous observation of the procedures to optimize the security in the handling of their ample product range, the technical assistance, the on time service and a flexible policy of commercialization constitutes the base of the service to our clients.

Quality and variety in products always to the lowest prices:
For the good of the health of the Peruvian town.